Need a little Guidance?
Our FAQ is a great place to start. Still need help? Reach out through our contact form or send us an email.
We're here for you Monday - Friday, 9am to 6pm.
We currently ship to most European countries. Available shipping options will be shown at checkout.
Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.
Shipping costs are calculated at checkout and depend on your country and order value.
Yes! All orders are carefully packed to ensure your products arrive safely and in perfect condition.
Once your order is shipped, you’ll receive a tracking link via email.
Simply add your favorite products to the cart, proceed to checkout, and follow the steps to complete your purchase.
If your order hasn’t been shipped yet, please contact us as soon as possible. We’ll do our best to help.
Please check your spam folder first. If you still can’t find it, contact our customer support.
We accept major credit and debit cards, PayPal, and other payment methods shown at checkout.
Absolutely. All payments are processed securely using encrypted payment systems.
Enter your coupon code at checkout in the “Discount code” field and click “Apply”.
Only one discount code can be used per order unless stated otherwise.
Please check the expiration date and terms of the coupon. If it still doesn’t work, contact our support team.
Please contact us within 7 days of delivery with photos of the issue, and we’ll resolve it as quickly as possible.
For hygiene and safety reasons, opened beauty products cannot be returned. Unopened items may be eligible—please contact us for details.
Yes! All products sold at GLAMYU are 100% authentic and sourced from trusted suppliers directly in Korea.
We offer a variety of vegan and cruelty-free products. Check the product description for details.
You can reach us via our contact form or email. We usually reply within 24 hours on business days.